Shipping & Returns
Shipping & Returns
Everything you need to know about shipping and returning your order.
Times & Rates
| Destination | Time | Carrier | Rate |
|---|---|---|---|
| Metropolitan France | 9 to 12 business days | Colissimo | Free for orders over €100 |
| French Overseas Departments and Territories (DOM-TOM) | 10 to 15 business days | Colissimo International | Depending on destination |
Return Policy
You have 14 days from receipt to return an item, in accordance with French consumer law on withdrawal rights.
Return conditions:
- Unused item, in its original packaging
- Accessories and documentation included
- No visible signs of use
To initiate a return, contact us at padelesentials@gmail.com specifying your order number.
Product Warranty
Legal Warranty
All our products benefit from the 2-year legal warranty of conformity.
Manufacturer Warranty
In case of a defect, contact us within 48 hours with a photo of the problem, and we will take care of the rest.